Terms of service


(Last Updated: January 6, 2021)

Thank you for choosing our products and services (“Services”). The Services are provided by BeePass VPN ("BeePass", "we" or "us") located in Canada. The following text outlines the terms of use of our Services. Please read them carefully. By using our Services, you agree and acknowledge that you have read and accept this Agreement in its entirety, and agree to be bound by its terms.

These terms of service apply to all users of the Services. If you are accepting these terms as an authorized representative on behalf of a company or other entity, you represent and warrant that you have the authority to bind such entity to this Agreement and by accepting this Terms, you are doing so on behalf of such entity (in which case the terms “you” shall refer to such entity and to the authorized representative in his or her capacity as authorized representative). We reserve the right to request proof from such authorized representative that he or she has the authority to bind such entity to this Agreement.

We provide a range of Services, and additional terms and product requirements may apply. The Additional Terms (“Additional Terms”) will be available with these relevant Services, and the additional terms will become part of your Agreement with us for using our Services.

By agreeing to this Agreement, you are also agreeing to our Privacy Policy (“Privacy Policy”), which you can read here. Our privacy policies explain how we treat your personal data and protect your privacy when you use our Services. By using our Services, you agree that we can use such data in accordance with our privacy policies.

Collectively, we refer to the Terms of Service, the Additional Terms and Privacy Policy as the "Agreement". The Agreement is a binding contract between you and BeePass regarding your use of our Services.

BY ACCESSING AND USING THE SERVICES, YOU ACCEPT, WITHOUT LIMITATION, ALL OF THE TERMS AS INDICATED HEREIN. IF YOU ARE NOT AUTHORIZED TO AGREE OR DO NOT AGREE TO THIS AGREEMENT, YOU ARE NOT PERMITTED TO ACCESS OR USE THE SERVICES.

This Agreement is in effect as of the date of acceptance as noted above. We reserve the right to add, remove, modify or otherwise change any part of this Agreement at any time without prior notice. Changes will be effective when the changed Agreement are posted on this website or otherwise made available to you. It is your responsibility to consult the Agreement from time to time to ensure that you are up to date on any changes which may affect you. YOUR CONTINUED ACCESS AND USE OF THE SERVICES AFTER THE CHANGES TO THE AGREEMENT TAKE EFFECT WILL CONSTITUTE YOUR ACCEPTANCE OF SUCH CHANGES. IF YOU DO NOT AGREE TO THE CHANGES, YOU ARE REQUIRED TO IMMEDIATELY DISCONTINUE USE OF THE SERVICES.

1. Our Services

BeePass is a virtual-private-network service that helps you to more safely access the open internet and improve your online privacy. You may receive BeePass VPN servers from our BeePass Email Bot or BeePass Telegram Bot. We may also provide you with support services through social media channels and our helpdesk system, using Zammad, the web-based, open source user support/ticketing solution. Unless expressly stated otherwise, this Agreement applies to all services provided by BeePass, including the helpdesk system, and any other services we may provide through BeePass or our website.

BeePass is constantly working on improving our various Services. We reserve the right to add or remove functionalities or features to improve our Services, and we may suspend or stop Services, temporarily or permanently, or restrict or prohibit access to the Services or parts thereof, without notice to you. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of such Services. We reserve the right, in our sole discretion, to correct any errors or omissions in any portion of the Services at any time without notice, but confirm that we have no obligation to do so.

2. Registration, Account and Password

You do not need to register an account to use our Services. We provide two automated systems for our users to get Access Keys to connect to our servers:

  • BeePass Email Bot
  • BeePass Telegram Bot

BeePass Email Bot

Users can send a blank email to get@beepassvpn.com and automatically receive an email with an access key for a new BeePass VPN server. We will occasionally send users emails regarding the latest BeePass VPN updates and changes to our systems.

You can opt-out at any time by finding the unsubscribe button at the bottom of each email you receive from BeePass Email Bot. Please note that once you opt-out we’re not able to send you new BeePass VPN servers, and your key will be removed from our system immediately. There will be a 7-day period before your information is completely removed from our systems.

BeePass Telegram Bot

Users can get BeePass VPN servers from our Telegram Bot. When you use the BeePass Telegram Bot, you will receive an automated response with an access key for a new BeePass VPN server. We may provide timely update notification to users regarding BeePass VPN servers.

You can opt-out from the distribution list at any time by going to BeePass Telegram Bot and pressing the Delete Account button. Please note that once you opt-out, we will not be able to send you new BeePass VPN servers and your key will be removed from our system immediately. There will be a 7 day period before your information is completely removed from our systems.

In using our Services, you agree to submit true, up-to to-date and complete information and promptly update such information should it change. You are solely responsible for the accuracy of the information provided to us. To learn more about how your information is used, please see our Privacy Policy referenced in Section 7 of this Agreement.

You must account confidential and must not disclose it to any third party. You agree to immediately notify us of any unauthorized use of your account or any other breach of security known to you or that becomes known to you. If you believe someone has accessed your account without your authorization, it is your responsibility to inform us and set up a new password.

You are responsible for any and all activities, without limitation, which occur under your account and password and will be liable for any unauthorized use or misuse of your account and password by someone other than you.

We reserve the right to refuse, suspend or terminate your access to your account or the Services in our sole discretion at any time.

3. Ownership Rights

Any and all information content, reports, data, databases, graphics, interfaces, designs, web pages, text, files, software, services, logos, icons, trade names, audio or video clips, underlying HTML, software codes, meta-tags, trade-marks, service marks, patents, copyrights, trade secrets and other intellectual property rights contained in, associated with or available through our Services (collectively, “BeePass Content”) including the manner in which the BeePass Content is presented or appears and all information relating thereto, are the property of BeePass, or used under license by BeePass, or BeePass is authorized to use or reproduce the BeePass Content by the holder of all rights thereto.

BeePass Content is protected by copyright, trademark or other applicable laws. You are hereby authorized to display BeePass Content on your computer in a web browser as part of the expected and ordinary use of the Services. You may not copy or use BeePass Content in any other manner or for any purpose. In particular, you may not:

  1. copy, sell, reproduce, distribute, retransmit, publish, modify, display or prepare derivative works based on, re-post, or otherwise use any of the BeePass Content or underlying ownership rights or copyrights without the prior written consent of BeePass; or
  2. remove or alter any visible or non-visible identification, marks, notices, or disclaimers.

Your access to or use of the Services should not be construed as granting, by implication or otherwise, any license to use the BeePass Content without our prior written consent or the consent of the third party owner.

4. User Content

All information, data, databases, graphics, video, text, files, transaction documents and other materials provided, submitted or uploaded by you through your account or otherwise provided to us (the “User Content”) will remain your exclusive property. Except in the case of any inaccuracies caused by BeePass, you are solely responsible for the accuracy and completeness of any of your User Content provided to us, and the compliance of such User Content with applicable laws. You agree not to submit, upload, post or otherwise provide any User Content that is false or misleading in any respect. You represent and warrant that you have all necessary rights, consents or approvals to the User Content you provide to us and that you are not infringing or violating any third party’s rights by providing such content to us.

We may, but have no obligation to, monitor, edit, or remove User Content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, obscene or otherwise objectionable or violates any third party’s intellectual property or this Agreement.

By providing your User Content to us, you hereby grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, transferable, sub-licensable right to make use of your User Content in connection with providing, managing and administering the Services provided to you. For clarity, we may use, reproduce, archive, transmit, create derivative works, cache, and otherwise use your User Content for the purpose of providing the Services as specified under this Agreement and if applicable, in accordance with our Privacy Policy referenced in Section 7 of this Agreement.

BeePass shall have no liability whatsoever for the loss or corruption of User Content or for the failure of any backups of same for any reason whatsoever, including as a result of the failure of the equipment, software or communications services of Internet, hosting or other service providers. As User Content is your property, you are solely responsible for insuring that you retain a copy of all User Content and backing up same in a manner that suits your requirements should you require any such backups.

5. Using our Services

By using our Services you agree to access and use the Services solely for the personal purposes pursuant to this Agreement and not to misuse our Services. You may also access or download messages, data, information or other materials from the Services or that are otherwise made available to you, provided that such materials are not modified and you retain all copyright and other proprietary notices contained in such materials. You agree to be fully responsible for any consequences resulting from your use of such materials. You may not access or use the Services in any manner or for any other purpose other than the purposes permitted under this Agreement.

You may use our Services only as permitted by law, including applicable export and re-export control laws and regulations. You are responsible for ensuring that you are complying with all applicable laws when using the Services and we encourage you to check local laws and regulations before using our Services. We reserve the right to suspend or stop providing our Services to you if you do not comply with our terms.

You acknowledge and agree that we may investigate any alleged or potential violations of law or this Agreement and in doing so, may co-operate with law enforcement authorities. We reserve the right to seek all available remedies for violations of this Agreement.

6. Prohibited Uses

You cannot resell our Services. You shall not sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Services or BeePass Content we provide.

In addition, you agree that neither you nor any other user(s) who you provide or share access to our Services will use our Services for any illegal or malicious purposes and activities, including but not limited to the following activities:

  • for any purpose or in any manner that is unlawful, harmful or otherwise objectionable, including but not limited to any conduct that would constitute a criminal offence or incur civil liability, infringe others’ intellectual property or other rights, disclose private or personal matters concerning any person;
  • to use, store, share, host, copy, distribute, display, publish, transmit or send content that is or may be deemed offensive, inflammatory, hateful, defamatory, discriminatory, obscene, abusive, invasive of privacy, harmful to others, or otherwise objectionable;
  • for exploiting, possessing, producing, receiving, transporting, or distributing any illegal content, including but not limited to any sexually explicit depictions of children;
  • to send spam or otherwise duplicative or unsolicited messages in violation of applicable laws;
  • to use, store, share, host, copy, distribute, display, publish, transmit or send content that is or may be deemed offensive, inflammatory, hateful, defamatory, discriminatory, obscene, abusive, invasive of privacy, harmful to others, or otherwise objectionable;
  • to upload, e-mail, post, make available, provide access, or otherwise transmit through our Services any material that contains software viruses, worms, “Trojan Horses”, or any other computer code, files or programs designed to interrupt, destroy, alter, or limit the functionality of any computer software or hardware or telecommunications equipment;
  • in any manner which could interfere with or disrupt our Services or any services, system resources, accounts, servers of networks connected to or accessible through our website or affiliated or linked sites, including attempting to interfere with the access of any other user, host or network, including without limitation, overloading, disabling, engaging in “denial of service” attacks, “spamming”, “crashing”, or “mail-bombing” such sites or disobeying any requirements, procedures, policies or regulations of networks connected to such sites;
  • to hack or circumvent any system feature including any experimentation, inspection, decrypting, decompiling, disassembling or reverse engineering any portion of our Services for any reason;
  • to obtain or attempt to obtain any material or information through any means not intentionally made available to you through our Services;
  • to use or attempt to use another user’s account without authorization, or create or use a false identity;
  • for accessing data, systems or networks including attempts to probe scan or test for vulnerabilities of a system or network or to breach security or authentication measures without written consent from the owner of the system or network;
  • to collect, use, store or disclose personal information about other users without the consent of the owner of the information, if prohibited by applicable law; or
  • violate, or encourage the violation of, any applicable, local, provincial or federal law and any regulations.

7. Personal Information and Privacy Policy

The collection, use, storage and disclosure of your personal information in connection with your access and use of our Services shall be governed by our privacy policy (the “Privacy Policy”) that is available here, as amended from time to time. The Privacy Policy is hereby incorporated into this Agreement.

By agreeing this Agreement, you acknowledge that you have reviewed the Privacy Policy and consent to BeePass’s collection, use, storage and disclosure of your personal information in accordance with the Privacy Policy.

8. Third Party Sites and Content

The Services or other information we may send or make available to you may contain materials from third parties. Third party links on our website may direct you to third party sites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of these third party sites, and we do not warrant and will not have any liability or responsibility for any third party materials or sites, or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third party sites.

You acknowledge and agree that we are not responsible for the availability of such third party sites and such sites do not imply any endorsement by or any affiliation with us of the hyperlinked sites or sites you access through our Services. Your access and use of such third party sites, including any information, material, products and services therein, is solely at your own risk.

We encourage that you review carefully the third party's policies and practices and make sure you understand them before you access third party sites or engage in any transaction. Complaints, claims, concerns, or questions regarding third party products or services should be directed to the third party.

9. Software in our Services

As part of our Services, we may require you to download a software. When a Service requires or includes downloadable software, this software may update automatically on your device once a new version or feature is available. Some of our Services may let you adjust your automatic update settings.

10. Warranties and Disclaimers

YOU EXPRESSLY UNDERSTAND, ACKNOWLEDGE AND AGREE THAT THE SERVICES, ANY BEEPASS CONTENT AND THIRD PARTY CONTENT PROVIDED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE". THERE ARE NO, AND BEEPASS DISCLAIMS ANY, REPRESENTATIONS, WARRANTIES AND CONDITIONS OF ANY NATURE OR KIND WHATOSEVER, EITHER EXPRESSED OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY IMPLIED REPRESENTATION, WARRANTY OR CONDITION OF MERCHANTABILITY, AVAILABILITY OF THE SERVICES, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, SATISFACTORY QUALITY OR NON-INFRINGEMENT. YOU EXPRESSLY AGREE THAT USE OF THE SERVICES IS AT YOUR SOLE RISK.

THE SERVICES MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. BEEPASS MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE, EXPRESS OR IMPLIED, AS TO THE SECURITY, PRIVACY, RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE SERVICES, THE BEEPASS CONTENT OR ANY THIRD PARTY CONTENT MADE AVAILABLE THROUGH THE SERVICES OR BY BEEPASS FOR ANY PURPOSE WHATSOEVER.

THE SPEED AND QUALITY OF THE SERVICES PROVIDED BY US MAY VARY AND OUR SERVICES ARE SUBJECT TO UNAVAILABILITY, INCLUDING EMERGENCIES, THIRD PARTY SERVICE FAILURES, TRANSMISSION, EQUIPMENT OR NETWORK PROBLEMS OR LIMITATIONS, INTERFERENCE, SIGNAL STRENGTH, AND MAINTENANCE AND REPAIR, AND MAY BE INTERRUPTED, REFUSED, LIMITED OR CURTAILED.

BEEPASS MAKES NO REPRESENTATIONS OR WARRANTIES OR CONDITIONS ABOUT THE SECURITY, PRIVACY, RELIABILITY, TIMELINESS CORRECTNESS OR ACCURACY OF THE SERVICES, BEEPASS CONTENT, OR ANY THIRD PARTY CONTENT MADE AVAILABLE THROUGH THE SERVICES OR BY BEEPASS FOR ANY PURPOSE WHATSOEVER.

11. Liability for our Services

UNDER NO CIRCUMSTANCES, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), AS A RESULT OF BREACH OF WARRANTY, STRICT LIABILITY, INDEMNITY OR UNDER ANY OTHER THEORY OF LIABILITY WHATSOEVER, SHALL BEEPASS, ITS DIRECTORS, OFFICERS, SHAREHOLDERS, EMPLOYEES, AGENTS, REPRESENTATIVES, CONTRACTORS, CONSULTANTS, AFFILIATES, LICENSORS OR SERVICE PROVIDERS (COLLECTIVELY, THE “BEEPASS PARTIES”) BE LIABLE FOR ANY LOSS OR DAMAGES WHATSOEVER, INCLUDING ANY DAMAGES CHARACTERIZED AS: (A) LOSS OF PROFITS, LOSS OF INCOME, LOSS OF REVENUES, LOSS OF ANTICIPATED SALES, LOSS OF OPPORTUNITIES, BUSINESS INTERRUPTION OR FAILURE TO REALIZE UNEXPECTED SAVINGS; OR (B) DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY LOSSES OR DAMAGES, OF ANY NATURE WHATSOEVER, INCLUDING BUT NOT LIMITED TO DAMAGES ARISING FROM OR IN CONNECTION WITH:

  1. YOUR ACCESS TO, USE OR RELIANCE MADE ON THE SERVICES, THE BEEPASS CONTENT OR ANY THIRD PARTY CONTENT;
  2. YOUR INABILITY TO ACCESS OR USE ANY CONTENTS THROUGH OUR WEBSITE OR OTHER MEANS PROVIDED TO ACCESS THE SERVICES;
  3. ANY INFORMATION PROVIDED IN CONNECTION WITH THE SERVICES (INCLUDING THROUGH OUR WEBSITE, OR ANY WEBSITE OR ITS CONTENTS LINKED OR LINKING TO OUR WEBSITE);
  4. ANY DELIVERY, HOSTING OR ANCILLARY SERVICES OR FACILITIES OF THIRD PARTY PROVIDERS USED BY BEEPASS; OR
  5. ANY OTHER MATTERS RELATING TO THE SERVICES, THE BEEPASS CONTENT OR ANY THIRD PARTY CONTENT.

EVEN IF THE BEEPASS PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN ADVANCE. CERTAIN JURISDICTIONS MAY NOT ALLOW LIMITATIONS ON OR EXCLUSIONS OF EXPRESS OR IMPLIED REPRESENTATIONS, WARRANTIES OR CONDITIONS OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS PROVIDED FOR IN THESE TERMS OF USE MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS AS PROVIDED BY LAW.

12. Release and Indemnity

You hereby expressly and irrevocably release and forever discharge BeePass and its affiliates, suppliers and distributors, and their respective directors, officers, employees, agents, representatives, independent and dependent contractors, licensees, successors and assigns of and from any and all actions, causes of action, suits, proceedings, liability, debts, judgments, claims and demands whatsoever of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, in law or equity, which you ever had, now have, or hereafter can, shall or may have, for or by reason of, or arising out of , resulting from or in any way connected, directly or indirectly, your use of the Services.

You are responsible and may be held liable for:

  1. any breach of your representations or obligations under this Agreement and for the consequences of such breach, including any resulting loss or damage incurred by BeePass Parties or any other party;
  2. any losses incurred by BeePass Parties or any other party due to the access to or use of the Services (including access to or use of the Services by another party using your account and password);
  3. any and all activities that occur under your account; and
  4. any and all your actions and omissions.

You hereby agree to indemnify and hold harmless BeePass Parties from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys' fees, resulting from or arising out of (i) any breach of this Agreement or the policies they incorporate by you or any person using your BeePass account, (ii) your use of or access to the Services, the BeePass Content or any third party content (including use or access by You or any person using your account), (iii) any violation of applicable laws or any rights of a third party; or (iv) any User Content that you upload or otherwise submit on, through, or in connection with the Services.

You agree to assist and co-operate fully as reasonably required by BeePass Parties in the defense of any such claim or demand.

13. Termination, Cancellations and Refund Policies

This Agreement is effective until terminated or replaced by us, with or without cause, in our sole and exclusive discretion. We reserve the right to suspend or terminate your account and/or your access to the Services (or any portion of the Services) in the event that you fail to comply with this Agreement or for any other reason whatsoever, with or without cause. If we terminate your account and/or access to the Services (or any portion of the Services), we will notify you and you may not try to access the Services again without our prior written approval. Any such termination shall be in addition and without prejudice to such rights and remedies as may be available to us, including injunction and other civil or equitable remedies or relief. We shall not be liable to you or to any third party in any way for such actions.

If this Agreement or your permission to access or use the Services are suspended or terminated for any reason, then (i) this Agreement will nevertheless continue to apply and be binding upon you, in respect of your prior access to or use of the Services and anything connected with, relating to or arising therefrom; and (ii) we may continue to use and disclose your personal information in accordance with the Privacy Policy referenced in Section 7 of this Agreement.

You may delete your account to access the Services at any time. If you choose to delete your account, you will no longer be able to use the Services or access any User Content.

Upon the termination of this Agreement, we will delete or destroy User Content that is then in our possession and that is no longer required as we determine in our sole discretion or, in the case of personal information, in accordance with our Privacy Policy referenced in Section 7 of this Agreement and our obligations under applicable laws.

All amounts paid for services provided by BeePass are non-refundable. However, we may consider certain cancellations and refunds for the Services on a case-by-case basis at the sole discretion of BeePass.

14. No Warranties

Statements and information about the Services are made for informational purposes only and do not constitute representations, warranties or conditions, express or implied, statutory or otherwise concerning such Services. All features, content, specifications, products and services described or depicted on our website are subject to change at any time without notice. The inclusion of any products or services on our website at a particular time does not imply or warrant that these products or services will be available at any time.

15. No Waiver

We will not be considered to have waived any of our rights or remedies described in this Agreement unless the waiver is in writing and signed by us against whom such waiver is invoked. No delay or omission by us in exercising our rights or remedies will impair or be construed as a waiver. Any single or partial exercise of a right or remedy will not preclude further exercise of any other right or remedy. Our failure to enforce the strict performance of any provision of this Agreement will not constitute a waiver for our right to subsequently enforce such provision or any other provisions of this Agreement.

16. Applicable Law

This Agreement is governed by the laws of the Province of Ontario and the laws of Canada applicable therein. The courts of the Province of Ontario shall have exclusive jurisdiction over any dispute arising from, connected with, or relating to this Agreement, and you irrevocably submit and consent to the exclusive jurisdiction of those courts in respect of all such disputes.

17. Entire Agreement

This Agreement, including the Privacy Policy and any other policies or guidelines posted on the Website, constitute the entire agreement between BeePass and you relating to the Services provided by BeePass to you and supersede any prior understandings or agreements (whether oral or written), claims, representations, and understandings of the parties with respect to such subject matter. This Agreement may not be amended or modified by you except with the written consent of BeePass.

18. Severability

If any provision of this Agreement is held by a court of competent jurisdiction to be contrary to law, or otherwise is invalid or unenforceable, then such provision shall be construed, as nearly as possible, to reflect the intentions of the parties, with the other provisions of this Agreement remaining in full force and effect.

19. Survival

Any provision that, by its nature, is intended to reasonably survive termination will continue to remain effective and in force following termination of the Services.

20. No Assignment

You may not assign or otherwise transfer your rights, duties or obligations under this Agreement.

21. Rights

All rights not expressly granted herein are reserved.

22. Interpretation

Under this Agreement, unless something in the subject matter or context is inconsistent therewith or unless otherwise herein provided:

  • a reference to any applicable law is to that applicable law as now enacted or as the same may from time to time be amended, re-enacted or replaced;
  • the term “provision” includes terms, conditions, covenants, agreements, representations, warranties and other provisions;
  • words or abbreviations that have well known technical, industry or trade meanings are used herein in accordance with their recognized meanings;
  • the terms “herein”, “hereunder” and similar expressions refer to this Agreement and not to any particular section or other portion hereof;
  • where the word “including” or “includes” is used in this Agreement, it means “including (or includes) without limitation”; and
  • words importing the singular include the plural and vice versa and words importing gender include all genders.

23. Contact

Questions, comments or any reports of violations of this Agreement should be sent to email to: support@beepassvpn.com